Supporting Your Business

IT support services from UpSource Ltd cover a wide range of services including installations, configurations, troubleshooting and repairs.

UpSource Emergency Support services.

If computers are running slowly or crash, if software applications won't open, or freeze up, if you need a virus removed from your network, or if your internet access isn't working correctly, contact UpSource Ltd. We are experts in troubleshooting and resolving problems, and we offer emergency support services at a highly affordable price. UpSource Ltd don't charge call out fees for businesses within Central Scotland, and we can respond to most call-outs on the same day.

UpSource Ltd Installation and Configuration Support services

If you have new hardware or software that you want to run on your network, or if you intend to upgrade to a newer version of existing software, let UpSource Ltd help. We offer installation and configuration services on servers, workstations, laptops, printers, scanners and photocopiers. We can also install and configure newer versions of your existing software seemlessly onto your computer equipment, e.g. upgrading from MS Office 97 up to Office 2003, or from Windows NT4 Server up to Windows Server 2003, and we can transfer your existing data from old to new computer equipment. UpSource Ltd offers installation and configuration services on both a hourly/daily rate or on a fixed fee basis to suit your needs.

If you require upgrades to your existing equipment, e.g. extra memory or a larger hard disk, or new hardware to be installed, e.g. a tape drive, firewire adapter or CD/DVD rewriter, UpSource Ltd offer installation and configuration serviceson on both a hourly/daily rate or on a fixed fee basis .

UpSource Ltd Virus and Spyware removal services

In the past, you had to open an infected file to get a virus on your computer, but this is no longer the case. Computer viruses and other undesirable programs are becoming very sophisticated and many can now infect your computer directly through the internet connection without any action from the user. Computers now face attack from thousands of internet based viruses, trojans and worms, designed to crash your computer, damage your files, clog up your network and email services, or give outsiders access to your computer and the data held on it. Spyware and adware programs can record and transmit your personal and commercial details to remote servers without your consent or knowledge, and can cause disruption with annoying pop-up windows and messages.

UpSource Ltd has a range of anti-virus and anti-spyware tools that we can use to detect and remove unwanted programs. We also have a number of software and hardware methods that we can employ to protect your computers and network from being infected by these undesirable programs in the future.