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UpSource Ltd Residential Services

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Professional Service In Your Own Home

UpSource Ltd offer a range of services for residential customers. We are commited to a high quality service, conducted professionally in your own home. No need to disconnect everything and take the computer back to the shop, or send it back to the manufacturer.

A range of services with no call-out fees for residential customers.

Computers are rarely problem free, even the best makes and models will require some support and servicing. Most retailers and manufacturers will offer their customers a helpline service for the computer equipment they sell, often charged at premium rates of up to £1.50 per minute. UpSource Ltd offer on-site services to residential customers, we come out to your home to perform the services you require.

UpSource Ltd do not charge any call-out fees for residential customers in the Glasgow area, you only pay for the time we spend on site or for the service performed. UpSource Ltd offers services on a fixed fee or hourly rate basis and all of our repair and troubleshooting services come with a 30 day guarantee.

Repairs and troubleshooting services are available for PCs and laptops from all major brands including HP, Compaq, Dell, Packard Bell, Fujitsu, Siemens, NEC and Tiny. We can also service built-to-order or other non-branded computer systems that use Windows 95,98,Me,2000 or XP.

Upgrade services are available for residential users. We can install new components into your PC including hard disks, memory, CD/DVD drives, and component cards. We can also advise you if a particular upgrade will be compatible with your computer, because there's no point spending £50 or more on a new graphics card if your existing PC doesn't have the correct interface to use it.

Internet services are available for both dial-up and broadband connections from any UK ISP, including AOL, Tiscali, BT, Demon, NTL, Telewest, Wanadoo, Bulldog and MSN. If you are having problems connecting, slow browsing or downloads, missing content, or unexpected disconnections, UpSource Ltd can help resolve your internet problems.

Repairs UpSource Ltd offers a rapid response service for faults that develop in your home computer. We can repair hardware and software faults in most makes and models of home computer.

Troubleshooting Slow running PC, software crashes, error messages, and unexpected shutdowns are frustrating and often the first sign of a more serious problem. UpSource Ltd offer a full diagnostic service to troubleshoot and repair these issues.

Upgrades
Upgrading your PC is a cheaper alternative to replacing it. Many home users are put off upgrading because it involves openning the computer and removing and fitting components.

UpSource Ltd can recommend the right upgrade for your make and model of PC, and we can install new memory, hard disks, optical drives and component cards into your system for a very affordable price. We can upgrade:
Memory
Hard Disks
Optical Drives (CD/DVD)
Component Cards (Graphics, Sound, Network, etc)

Internet - Dial-up UpSource Ltd offers a range of services for home users with dial-up internet accounts. We offer advice and support for dial-up connections to all major ISPs including AOL, MSN, BT OpenWorld, Telewest, NTLWorld and Wanadoo.

Internet - Broadband UpSource Ltd offers services to users of both cable and DSL broadband connections. We offer advice, configuration, troubleshooting and support services for broadband connections to all major ISPs.

InstallationUpSource Ltd offer an installation service for new equipment. If you have just purchased a new computer and/or peripherals, let UpSource Ltd install and configure it for you. We charge a low-cost fixed fee for the installation of new equipment.

Training Training and instruction on many leading software packages including:
MS Windows
MS Office (Word, Excel, Outlook, PowerPoint & Access)
MS Works
Outlook Express
Internet Explorer

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